VT1 Ultra Trem 2-points lefty
€240.00 excl. tax
TERMS AND CONDITIONS FOR FINAL USERS
The customer will have a period of 5 days from receipt of the product to send to VEGAMATEOS GUITAR SL any claim in relation to the product supplied. After that period the products will be considered as compliant by the client. The rejection of the package at the time of delivery of the product is not considered valid and sufficient. The claim must be made on our website by filling out an application.
VEGAMATEOS GUITAR SL is not responsible and reserves the right to refuse possible returns in case of merchandise in poor condition due to improper use or transport damages. If a product is received for repair and it is verified that it is properly functioning, the product will be returned to the customer with freight charges. Only real return will be accepted in the following cases:
- a) The return of non-defective merchandise is not accepted by policy
b) Defective goods at the time of receipt: If the product is defective, a request must be made to VEGAMATEOS GUITAR SL on our website.Once a claim number has been assigned, the product will be sent to VEGAMATEOS GUITAR SL with its original packaging, original manuals and accessories and with the corresponding Claim number visible on the outside of the packaging.
- c) Defective product during guarantee period: In case of defective product within the warranty period, warranty handling will be accepted. The original packaging, manuals or accessories will not be necessary. Once assigned a claim number the product will be sent within a maximum period of 20 days. The claim number must appear on the outside of the packaging. After 20 days it will be canceled.
The refund will be made under the conditions assigned and notified in the acceptance of the claim.